Professional collections agency
County Collections LTD is a professional collections agency providing comprehensive management services to both the consumer and commercial debt arena.
They pride themselves in offering individual attention to their clients, understanding their clients' needs and drivers to ensure they fulfil their specific requirements. Their service is transparent and individual and they take time to learn their clients' business. They offer bespoke solutions, ranging from lettering through workflows and reporting.
As an organisation they have a mission to create a clear distinction within their industry ? to be the standard by which all others measure.
They have a vision to achieve the maximum level of return and service for their clients by being results orientated, providing the highest level of compliance, whilst maintaining their impeccable reputation.
County Collections approached Just Cash Flow PLC as they found themselves in the position of having increased their customer base, which resulted in the requirement of boosting their administration, communication and operational processes.
Director, Kevin Lamb, advised us that the company was fortunate to have been instructed by several new clients. Whilst this was extremely positive for the company, it also resulted in the need for working capital to allow the company to resource the activities that were required in order to facilitate these new clients.
Cash was required to enable the company to provide data cleansing, creation of text and email campaigns and new processes, together with the material and collateral that was required for the collection of debts. There was also a need to increase the workforce on both administrative and collection levels.
These additional costs had to be made prior to the debt collection processes, thus incurring costs prior to the clients paying for the service.
By implementing the Just Cashflow Revolving Cash Facility the company was able to grow and develop to a higher level. They increased their resources and created new jobs which in turn enabled them to support their new client base.
It further helped them implement the systems and software which were needed to provide a good service to their new clients,
Kevin explained to us that he found the process of working with Just Cashflow very straightforward. The application went smoothly and the staff was always there to help; he says "they were prompt, effective and professional at all times".
He also went on to tell us that the online system for requesting funding was easy to use.
As the company had only been trading for 6 to 7 months, Kevin explained that he didn't approach his bank as he was of the opinion that, as a new business, the bank wouldn't consider funding the future growth of the business, even with the new clients they had recently acquired. It was for this reason Kevin approached Just Cashflow.
Kevin explained that due to the service levels he had received he would definitely work with Just Cashflow again and continues to be pleased with all aspects of the service.Who have we funded?
Are you eligible? See below.
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